HYPSTER.ORG REFUND POLICY
The Spectro™ Indicator subscription is a pay-to-use, monthly subscription-based service. Payments are made prior to access being granted to the service. Like a gym membership, you pay per month, not per use – if you do not use the indicator, you are still liable for payment because you have been given access to it.
Also, since the indicator has a limited amount of users that can have access at any one time, by subscribing you are denying someone else from using it. For this reason there is no trial period.
That being said, we do offer full refunds when all the following conditions are met:
- You have been a subscriber for less than one month
- You have been using the indicator in your trades (if you simply aren’t using it, we cannot issue a refund)
- You provide evidence of the trades you executed using the indicator. This does not need to include the amounts or any sensitive information. We simply want to see your entry and exit points so we can improve the indicator.
- Your negative results must be determined to be due to consistently unfavorable signals by Spectro. If you are trading sideways markets, over-trading, using too small of timeframes or have poor risk management skills (such as bad stop-losses and/or disregard of risk:reward concepts), and your losses are due to any of these reasons, you will not be refunded.
If you do not provide the information above, we cannot issue a refund.
If you meet all the conditions above and you are issued a refund, your subscription will automatically be cancelled and your access revoked. The refund may take several days to appear on your card, as per the policy and timeframe of stripe.com, our payment processor.
You must understand that this is just an indicator, not a miracle. Spectro™ detects changes in direction, even small ones. So by agreeing with the refund policy we are not liable if you lose money with commissions or trading positions due to your own lack of trading experience.
If you have any questions please contact [email protected]